Resort Policies

Welcome to Vail, Colorado!

Check-in: 4:00 p.m.     Check-out: 10:00 a.m. 

All properties check in at The Landmark, 610 West Lionshead Circle, Vail CO 81657.

  • Parking in our garage for one vehicle is included in your nightly rate
  • Additional parking is available in the Town of Vail parking structures for a fee
  • We are a smoke-free establishment
  • All guests must be accompanied by an adult of 25+
  • We are not pet friendly

Front Desk

All properties check in at The Landmark Front Desk, 610 West Lionshead Circle. 

Our Front Desk is open 8:00 a.m. to 10:00 p.m during the peak winter and summer seasons. Hours may vary in the Spring and Fall. If you arrive after hours, please pick up your keys from the lock box located at the front entrance of The Landmark. Your confirmation contains the code.

Travel Insurance is recommended, particularly in the winter months. Learn More.

Fees

Tax — Rates do not include state and local tax which are subject to change.  Tax is currently at 10.8%.
Resort Fee — All CoralTree Residences Vail reservations will be subject to a taxable 6.5% resort fee which covers varying services at each property.

Residence Protection Plan: CoralTree Residences Vail includes a taxable flat fee of $69 per reservation. This fee covers accidental damage to the unit, provided the damage is reported prior to departure, up to $1,500. Damage Waiver. Please report any damage to the units immediately.

Vail Cancellation and Deposit Policies

Off-Peak April 1st – Dec 20th

  • 10% of reservation total at time of booking (non-refundable)
  • 100% 14 days prior to arrival
  • Reservations cancelled within 14 days of arrival are non-refundable

Holiday Dec 21st – Jan 2nd

  • 10% of reservation total at time of booking (non-refundable)
  • 100% 60 days prior to arrival
  • Reservations cancelled within 60 days of arrival are non-refundable

Winter Jan 3rd – March 31st 

  • 10% of reservation total at time of booking (non-refundable)
  • 100% 60 days prior to arrival
  • Reservations cancelled within 30 days of arrival are non-refundable

Housekeeping

· Our housekeepers provide trash and towel service daily. Stays of 5+ nights receive a full clean on the fourth day, including a linen change.

· If guests leave the property significantly dirtier than normal, we may charge an additional cleaning fee at a minimum of $500.

· Pack n plays are available upon request.

House Guidelines

· No Smoking/Pets: CoralTree does not allow smoking or pets of any kind. A minimum of a $500 penalty will apply.

· Quiet Hours: Are from 10 pm to 8 am. Please keep noise to a minimum during this time. Loud, disruptive, boisterous behavior is not permitted at any time. Sound devices should be at a volume that does not disturb others.

· Wildlife: Please do not leave trash outside the residence. Doing so will encourage bears and wildlife to visit the property.

· Ski Boots: Please do not wear ski boots inside your residence. Ski lockers provided for skis/boards and poles.

· Do Not Disturb Policy: For guest safety, the staff are required to enter your room when the Do not disturb” sign is on for more than 24hrs. The staff will announce themselves before entering.

· You are responsible for the inventory within your residence, as well as your own possessions. Safety Deposit boxes are available at the Front Desk.

· Private Residence: Residences are privately owned. Please be respectful of all belongings and keep anything provided in the unit.

· Fire Safety: Fire extinguishers, smoke detectors, and carbon monoxide detectors are located in all units. Please check your residence for their locations.

· Disposals: Keep garbage disposals free of grease, glass, bones, fruit peels, and paper.

· Authorized Use: Only registered guests (including children) or persons authorized by CoralTree Residence Collection are allowed in the residence or on property. All others are subject to eviction. Exceeding the maximum occupancy of the residence (which includes children and infants) will result in penalties.

· Supervision: Adults are fully responsible for the behavior and safety of their children.

· Fines: Up to $500 may be assessed for non-compliance with house guidelines.

· The Guest agrees to use the residence and the amenities entirely at the Guest’s own initiative, risk, and responsibility. The Guest assumes sole responsibility for personal property of the Guest and those persons claiming under the Guest.